Over a decade of diverse industry experience as a resilient design leader & UX designer.
Executed the sustainable enterprise user experience strategy & roadmap to level up the UX maturity.
Defined & established the design system with a sophisticated toolkit for cohesive product experience and unified experience eco-system across products
Enabling meaningful collaboration among cross-functional teams and stakeholders to achieve a delightful product experience.
Evangelizing and implementing the UX processes & unified design systems.
Extensive experience designing end-to-end cloud enterprise web applications.
Experience in building, mentoring, and managing a successful local/remote UX design team.
Hands-on experience with user-centric research and design activities.
Domain Expertise
Healthcare
Life Sciences
Clinical
Insurance
Supply Chain
AEC
E-learning
Resilient Design Leader . Empathizer . Learner & Mentor . Pragmatic Problem Solver
Proficiencies
Design Leadership | Design Strategy | Define Design System | Enterprise Product Design | User Research | Interaction & Visual Design | Design Validation | Agile Project Management | Diverse Design Tools | Front-end Technologies
Last Few Milestones of My Journey
Sr. Director UX (2011 - Present)
Edifecs is a leading healthcare technology company with the mission to improve healthcare outcomes, reduce costs and accelerate innovation.
50 of the largest commercial health plans & 70 provider organizations
Serving 82 million members across 23 states.
Healthcare . Insurance . IT . Clinical . B2B/B2C
Leading a mighty team of 6 full-stack UX designers and accessibility specialist, enabling and improving their skills to discover best of their strengths.
Delivering a delightful unified user experience for 20+ B2B/B2C saas products with growing revenue of $200+ million.
eLearning . LCMS . Education . IT . B2C
Operationalized the company's new office by building a design team of 8 and establishing design resources, processes, tools, and trainings.
I was responsible for leading the experience design for top revenue-generating projects - PH Keyboarding, L-curve and coursewares.
Worked closely with sales and customers on POC and earned 10+ major projects.
Health Science . Clinical . SCM . IT . B2B
Enhanced the user experience of two clinical products by addressing the pain point of frustrated customers. Saved million dollar’s revenue stream by retaining 4 key customers in a time-critical situation.
Build a design team to extend the experience design across all clinical and health science business unit products.
Designed and delivered leading products to manage clinical trial protocol using solid UCD processes.
Sr. Manager UX (2006 - 2011)
As a leader in Life Sciences cloud technology, Oracle HSGBU is committed to supporting clinical development, delivering innovation to accelerate advancements, and empowering the Life Sciences industry.
Supporting 250K+ clinical trials to date
Used by 500K+investigator sites
Processing 10M+safety cases
Running studies in 100+countries
VD Architect/Design Manager
Innovators of digital publishing technology with 21 years of experience.
More than 10 million+ users, across 25+ countries, in 20+ languages.
Works with customers worldwide to design & develop digital learning & content solutions.
An end-to-end digital content solution provider engaged in digital content across traditional and newer platforms, formats and devices.